Terms + Product Disclaimer

Last updated: November 1, 2026

Tactile Supply provides curated home products and design guidance intended to support thoughtful, functional, and beautiful living environments. By using this website, purchasing products through Tactile Supply, or engaging Tactile Supply for consultation services, you acknowledge and agree to the terms below.

Product Information + Suitability

Tactile Supply carefully curates products with consideration for function, design, quality, and residential use. Product descriptions, dimensions, specifications, weight capacities, finishes, installation information, and other details are based on information provided by manufacturers and suppliers.

While we make reasonable efforts to present accurate and current information, product specifications, finishes, availability, and manufacturer recommendations may change.

Every person and home environment is different. A product featured or recommended by Tactile Supply may not be appropriate for every individual, space, wall construction, installation location, or use case. Customers are responsible for confirming that a product is appropriate for their specific needs and environment before purchase and installation.

Installation + Use

Products should be installed and used according to the manufacturer's instructions, specifications, and intended use.

Tactile Supply does not perform product installation unless expressly stated otherwise. Installation should be completed by a qualified professional when appropriate, particularly for products intended to provide physical support, stability, or fall-prevention assistance.

The safety and performance of products such as grab bars, shower seating, supports, and related fixtures depend on factors including wall construction, mounting surface, fasteners, installation method, placement, and proper use.

Tactile Supply is not responsible for improper installation, modification, misuse, failure to follow manufacturer instructions, or use of a product in a manner inconsistent with its intended purpose.

Professional Guidance

Information on this website is provided for general educational and informational purposes and should not be considered medical advice, diagnosis, treatment, or a substitute for individualized evaluation by an appropriate healthcare, design, construction, or other qualified professional.

Where individual safety, mobility, medical needs, structural conditions, or building-code requirements are involved, customers should consult the appropriate qualified professional.

Tactile Supply Consultations

Tactile Supply consultation services provide individualized guidance based on the information, photographs, measurements, plans, goals, and other materials supplied by the client.

Recommendations reflect the information available at the time of the consultation and are intended to support decision-making rather than replace on-site evaluation by contractors, architects, engineers, healthcare providers, or other professionals when their expertise is required.

Tactile Supply's role is to help identify thoughtful solutions that balance function, aesthetics, and long-term use. If a product outside the Tactile Supply collection is a better fit for a client's needs, space, or goals, we may recommend or direct the client toward that option.

Third-Party Products + Manufacturers

Many products sold, featured, or recommended by Tactile Supply are manufactured by independent third parties.

Manufacturer warranties, installation requirements, certifications, product specifications, and safety instructions remain subject to the manufacturer's own terms and policies.

A product's inclusion in the Tactile Supply collection represents our curatorial judgment but does not constitute a separate warranty by Tactile Supply regarding the manufacturer's product.

Links or recommendations to products or services offered by third parties do not create responsibility for the actions, products, services, policies, or performance of those third parties.

Orders, Shipping + Returns

Product availability, lead times, shipping costs, and fulfillment timelines may vary by manufacturer and product.

Customers should review the applicable Shipping + Returns information before placing an order. Where manufacturer-specific restrictions, custom orders, special-order items, or other exceptions apply, those terms may be stated on the individual product page or communicated before fulfillment.

Intellectual Property

Unless otherwise stated, the content of the Tactile Supply website, including written content, branding, graphics, design elements, and original imagery, is owned by or licensed to Tactile Supply and may not be reproduced or used for commercial purposes without permission.

Manufacturer names, product images, trademarks, and other proprietary materials remain the property of their respective owners.

Limitation of Liability

To the fullest extent permitted by applicable law, Tactile Supply will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use or misuse of products, reliance on general website information, improper installation, modification, or failure to follow manufacturer instructions.

Nothing in these terms is intended to exclude or limit any right, remedy, or liability that cannot legally be excluded or limited.

Contact

Questions regarding these terms, product information, or Tactile Supply services may be directed to:

Tactile Supply
hello@tactilesupply.com
tactilesupply.com